Scape Lachlan - WiFi Platform Overview

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• Forgot WiFi Password - I have forgotten my personal WiFi Password, what do I do?

  There are a few options to get you connected. 1. You will have originally received your wireless password in your welcome e-mail from FutureLabs when you moved in, so you can search for noreply@futurelabs.com.au. 2. You can log into the WiFi ...

• How Many Devices can I use on the WiFi?

  You can use 10 devices at any one time. You are able to connect more than 10 devices using your personal WiFi password, but only 10 will be able to concurrently connect at the same time

• I want to remove a device from my WiFi account

  This is an easy process, you can do it yourself by simply using the built in feature to ‘forget’ the wireless network from your device. Here are some links for different manufacturers on how to forget a network: iOS/Mac: ...

• Am I allowed to us my own WiFi Router or other modem/router?

  No. In order to ensure the network is protected from any issues which could impact the stability for other residents, you are not able to use your own Router or WiFi broadcasting device. WiFi in a high-density environment like Student Accommodation ...

• Smart Devices Alexa Light Bulbs etc Is there anything to be aware of with these types of smart devices and connecting to WiFi

  Question: Is there anything to be aware of with smart devices and connecting to WiFi? Answer: Many cheaper IoT devices still use the old WiFi technology in them, which you will see referred to as ‘2.4Ghz WiFi’. Because the more modern 5Ghz WiFi is ...